Videophone Relay Services

How to use Videophone Relay Services
  1. Dial the person’s phone number using a standard phone.
  2. The VRS Sign Language Interpreter will answer with his/her identification number and ask for the name, videophone number, or the person you wish to contact
  3. Provide the name, and videophone number of the person you wish to contact, along with any special instructions
  4. All messages are relayed by the Sign Language Interpreter, using ASL or spoken, word-for-word. The person you are calling may also be made aware of any audible background noises or conversations occurring near you.
  5. The Sign Language Interpreter will facilitate the conversation through a turn-taking process. When it is your turn, speak directly and clearly to the person you are calling. The other party will begin their message when you stop
The Americans with Disabilities Act (ADA) requires the provision of sign language interpreters or other appropriate accommodations to deaf and hard-of-hearing individuals.
The cost of these accommodations CAN NOT be passed on to the individual needing such services.
The State of New Hampshire requires all individuals providing sign language interpretation services to be licensed by the New Hampshire Board of Licensure of Interpreters for the Deaf and Hard of Hearing. (RSA 326-1, effective January 1, 2003)


  2. FCC – Video Relay Services
  3. NAD – Video Relay Services


International Week of Deaf People 2022

Skip to content