Northeast Deaf and Hard of Hearing Services

Meet Our Staff

The NDHHS staff consists of a diverse group of talented educators and community leaders who work in concert to provide support and services to the community.

Meet our staff, two hands working together to complete a puzzle

Michelle McConaghy

Executive Director

As Executive Director, Michelle oversees each of the programs and initiatives housed at NDHHS. In addition to her responsibilities at NDHHS, Michelle is involved in numerous state and local agencies and organizations centered around providing supports and services to the NH Deaf, DeafBlind, and Hard of Hearing Community.

Marion James

Communication Access and Referral Coordinator

Marion is a full-time Referral Specialist working in our Interpreter Referral Department. Her primary responsibility is in coordinating interpreters or CART services whether from general requests or Part B funding. She is also well versed in the ADA and communication access rights.

Leah Washabaugh

ASL-English Interpreter

Leah is an ASL-English Interpreter within the Education Resource Center. She is a vital part of the communication access team and provides interpretation services that are aligned with the educational plan and goals of each student that she works with.

In addition to her direct services, Leah assists NDHHS in an administrative capacity with both the Education Resource Center and the Interpreter/CART Referral Department.

Pamela Lovejoy

Education and Resource Center Program Coordinator

Pam is a licensed Teacher of the Deaf and coordinates education services for deaf, hard of hearing and deafblind students statewide. She collaborates with FCESS (Family-Centered Early Supports and Services) programs and school districts across the state to provide early intervention and school-based services to families and their children who are deaf, hard of hearing or deafblind. 

Kara Crumrine

Education and Resource Center Assistant Program Coordinator

Kara is a DeafBlind Intervener currently working in the elementary, mainstreamed setting,  focusing on environmental and communication access for students with dual-sensory loss. A graduate of the University of New Hampshire’s ASL/English Interpreting program and previous study in Communication Sciences & Disorders, Kara’s specializes in educational implementation for students with CHARGE syndrome. In addition to her direct 1:1 services, Kara assists Pam with events, information referral and programming in the Education and Resource Center, such as the Family Sign Language Program. 

Mary Hughes

Applied Behavior Analysis (ABA) technician

Mary is a graduate from the University of New Hampshire at Manchester’s American Sign Language/English interpreting program. As an ABA technician through our Education and Resource Center, Mary has worked 1:1 in the elementary school remote setting and in the middle school setting.

Hannah Neild

Teacher of the Deaf

Hannah Neild is one of the Teachers of the Deaf working with NDHHS. She was raised and Litchfield, New Hampshire. As a hard of hearing student growing up in NH, Hannah’s Teachers of the Deaf had a significant impact on her experience and growth into who she is today. This served as her inspiration to continue her education and pursue a career as a Teacher of the Deaf. She is a graduate of Gallaudet University, the nation’s only advanced education institution for the deaf and hard of hearing with a Bachelor of Arts in Early Childhood Education and Master of Arts in Deaf Education.

While at Gallaudet, she was a three-sport academic all-American athlete in soccer, basketball and softball as well as a member of Gallaudet’s honors program. Prior to joining NDHHS, she worked as a Teacher of the Deaf in a site-based program in northern Virginia. She is excited to return home to NH and partner with NDHHS to give back to the deaf and hard of hearing students in our schools.

Jules Good

Relay New Hampshire and Communication Technology Specialist

Jules Good is the Communication Technology Specialist at NDHHS. They hold a Masters in Public Policy from the University of New Hampshire and have a background in disability justice and accessibility consulting. Jules is late-deaf and very passionate about connecting people with technology and services that make communicating easier, such as information about Relay New Hampshire.

Gayle Baird

Accountant / HR

Gayle’s primary responsibilities include bookkeeping, accounting, human resource management, and payroll.


Reach out to us today, we will be happy to help! 

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