Relay New Hampshire

Relay New Hampshire is a service that provides full telephone accessibility to people who are deaf, hard of hearing, deaf-blind, or speech disabled at no charge. Our Relay Outreach Specialist is available to make presentations to individuals and groups regarding the benefits of Relay New Hampshire.  They can also provide demonstrations with accessible telephone equipment.

Telephone Call Accessibility Services

IP Relay, Relay Conference Captioning (RCC), and TeleBraille devices are used for accessible communication via the telecommunication devices like telephone, smartphone, tablet, laptop, and computer.  Consumers with speech disabilities can also use standard telephones or smartphones and call 711 for trained specialists to facilitate communication with clarity, a service called Speech-to-Speech Relay.  TTYs (teletypewriters) are used with standard telephones or plugged into internet phone service boxes (i.e. VOIP).  The RTT/TTY Relay function on a smartphone can be turned on in the accessibility settings so that a call can be automatically routed to 711 as well!

The TeleBraille devices can be paired to smartphones and tablets, all of which can be available at no charge to DeafBlind consumers through the iCanConnect program.

There are many other telecommunication options available out there, depending on the person’s communication preference.  Contact the NDHHS main desk or Communication Technology Specialist for more information.

Mobile Communication Access

College students and workforce employees can utilize Relay Conference Captioning (RCC) for tele- and videoconferences, webinars, and hybrid (both in-person and virtual) group meetings.  People can use RCC for online group meets or hybrid meets.  To learn more about Relay Conference Captioning, click here.

For people who are on the go, IP Relay is available for two-way texting conversations.  Voice-Carry-Over (VCO) and Hearing-Carry-Over (HCO) are available with IP Relay.  You will need to have an additional device with you like a tablet or computer or laptop so you can use your smartphone while you speak (VCO) or listen (HCO) on the phone and use the tablet to read the captions from or type to the other person.

These instructions on how to use IP Relay are available to download, including on using VCO or HCO:

IP Relay Overview, Registration
IP Relay App (Apple)
IP Relay (Android)
IP Relay (VCO)
IP Relay (HCO)

RTT/TTY Relay is the modern equivalency of using the TTY.  Turn on the RTT/TTY function in your smartphone’s settings, and you are ready to go!  /  Apple iOs  /  Android

Want to know more?  Come check us out, see our services and inquire for more information by clicking on the button below!

Relay NH Logo
display of various equipment and flyers for Relay New Hampshire

Relay Conference Captioning – make yourself be seen virtually!

Questions?

Reach out to us today, we will be happy to help! Contact Us today.

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