Answers to Common Questions

Technology and Accessibility FAQs

If you or someone you know have questions about devices or assistive technology solutions, please contact us today!

Technology FAQs
What do we mean when we say “accessibility”?

Accessibility is a commitment to ensuring everyone can fully and independently use services, navigate spaces, and not just participate, but lead. Let’s break down the words we bolded in the definition above:

Commitment
Accessibility needs to be sustained and revisited over time. A one-time solution is not full accessibility.

Fully
If just one aspect of a website, for example, is accessible, but the rest of it is not, then the website as a whole is still inaccessible. Everyone should be able to use everything on the site, not just parts of it!

Independently
Without help, without special request, without saying a secret passcode at the door in the back alleyway. No special planning required.

Services
Stuff you buy, do, experience, and enjoy. This could be a class, your job, a coffee shop, a park, or anything else!

Spaces
Places you go, digitally and physically. Websites, social media, museums, offices, schools, and more.

Lead
When spaces are truly accessible, everyone has the ability to take charge if given the opportunity. This means, in an auditorium for example, that not only the audience area is accessible, but the stage is as well.

Our goal is to match people with equipment and services that make communication more accessible!

What is assistive technology?

Assistive technology is any device that makes living, working, or otherwise thriving in life easier for someone who is Deaf/HoH and/or disabled. It can be a piece of software or equipment, or even something as simple as the right pair of headphones. We work to match you with the right assistive technology through demonstrations, training, and equipment loans.

 

What should I do if I have a question about technology I already own?

Stop by our office and chat with Jules Good, Communication Technology Specialist, or feel free to email jules at jgood@ndhhs.org. Jules can also be reached by phone at (603) 224-1850 ext. 290, or by video phone at (207) 800-9696 . We can answer any questions you have and try to solve any technical issues! 

What should I do if I am interested in new technology?

Come by our office and check out our Demo Station! We have a variety of phones, home safety equipment, personal amplifiers, and other kinds of technology for you to learn about and try for yourself. We can loan out most of our equipment for up to thirty days so you can try it in your own home and determine if it is a good fit for  you!

If you are unable to come to our office, contact Jules Good to schedule a video consultation or in-home equipment demo.

Questions?

Reach out to us today, we will be happy to help! 

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